Customer Service

*PLEASE KNOW THAT ALL ORDERS PLACED FOR EACH SEMESTER WILL BEGIN SHIPPING 2 WEEKS BEFORE CLASSES BEGIN*

Customer service is our main focus at the Cumberland Bookstore! We know which books you need, and we pull them for you. What more could you want?

 

Ordering Online

We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge!

 

Shipping Policies

Textbook Brokers has an entire team of shippers dedicated to making sure your books are carefully packaged and sent to you. Plus, if you're order is over $100, we'll take care of the shipping costs. That's right, they are FREE! On average, you can expect your books a week after they are ordered. For in-store pickup, they're ready immediately!

 

Returning Rentals

Once your last final is over please return your books to the bookstore in Labry Hall room 220. If you are an online or Net.work student and live too far away, then just ship the books to our main location:

Textbook Brokers Cumberland
Attention: Rental Returns
103 White Bridge Pk. Suite 3
Nashville, TN 37209

 It's that easy!

 

Rental Agreement

By rental of any textbooks from Textbooks Brokers, you agree to be in abidance with the following rental rules and regulations: 

--I am at least 18 years old on the day of the rental. 

--I am entering into a Rental Agreement with Textbook Brokers of my free will. 

--I will return rented materials to Textbook Brokers by the return date posted on my receipt. Textbook Brokers is not responsible for reminding me of the rental return date and is not responsible for returns lost or damaged in shipping.

--I understand the materials rented to me remain the property of Textbook Brokers. 

--I am fully responsible for the condition of the materials rented to me and for payments of fees and replacement if materials are lost, stolen, or returned in unacceptable condition. 

--If I fail to return rented materials by rental Due Date, or return them damaged or unusable, I authorize a charge to me of the remainder of the retail price of the book, in addition to a processing fee of 7.5% of list price.

 

Contact Us

Campus Store Location: 1 Cumberland Square
Lebanon, TN 37087

Phone:615-547-1248

Our on-campus store is open at the beginning and end of each semester. The hours, location, & dates are listed below:

January 2nd-5th: 9:00am-12:00pm & 1:00pm-4:00pm
January 8th-12th: 9:00am-5:00pm
January 13th- 10:00am-2:00pm
January 15th-19th: 9:00am-5:00pm
January 22nd-26th: 9:00am-5:00pm

All sales before and after these dates need to be done through the webstore.

Labry Hall Room 220

Textbook Brokers Home Office Location: 103 White Bridge Pike, Suite 3
Nashville, TN 37209

We are located at the BBA Home Office Location when we are not on-campus.

Phone:615-891-1632